Twilio
Where to find your Twilio Account SID + Auth Token, and how to connect them to Nora.Twilio integrations let your agents send SMS, place voice calls, and message via WhatsApp / Programmable Messaging. Nora authenticates with HTTP Basic using your Account SID as the username and Auth Token as the password.
Where to apply for credentials
Both values live on the Twilio Console dashboard:Twilio Console
Connect in Nora
(Optional) Set the From number
If your agent will send SMS, paste a Twilio phone number you’ve already provisioned (Phone Numbers
→ Manage → Active numbers) into the From Number field.
Verify the connection
The Test button hits the same/Accounts/<sid>.json endpoint. Common failures:
- 401 Unauthorized — wrong SID or Auth Token. Note that rotating the auth token in the Twilio console invalidates the existing one immediately.
- 404 Not Found — wrong SID; double-check you copied the full string starting with
AC.
API key alternative
For production agents, prefer API Keys (Account → API keys & tokens → Create API key) over the Auth Token — they’re scoped and revocable independently. Nora’s current integration uses the Account SID + Auth Token shape; API key support can be added by setting a non-default username in the underlying basic-auth header.MCP server
There’s a twilio-labs/mcp project. It uses the same Account SID + Auth Token, so the env vars Nora injects work as input.Environment variables Nora injects
| Variable | Source |
|---|---|
TWILIO_AUTH_TOKEN | Auth Token field |
TWILIO_ACCOUNT_SID | Account SID field |
TWILIO_PHONE_NUMBER | From Number (if set) |