Zendesk
Where to issue a Zendesk API token and connect it to Nora.Zendesk integrations let your agents read and update tickets, users, and organizations. Nora authenticates with HTTP Basic using Zendesk’s special
<email>/token:<api_token> shape.
Where to apply for credentials
Zendesk — API Tokens
Admin Center → Apps and integrations → Zendesk APIs → Settings
Enable token access
In Admin Center, open Apps and integrations → Zendesk APIs → Settings. Make sure Token access is enabled.
Connect in Nora
| Field | Value |
|---|---|
| Subdomain | The slug before .zendesk.com (e.g. acme for acme.zendesk.com) |
The agent account’s email — Zendesk uses it for email/token auth | |
| API Token | The token from above |
GET /api/v2/users/me.json and reports the agent’s name on success.
MCP server
No official Zendesk MCP server today.Environment variables Nora injects
| Variable | Source |
|---|---|
ZENDESK_API_TOKEN | API Token field |
ZENDESK_SUBDOMAIN | Subdomain field |
ZENDESK_EMAIL | Email field |