Zendesk
Where to issue a Zendesk API token and connect it to Nora.Zendesk integrations let your agents read and update tickets, users, and organizations. Nora authenticates with HTTP Basic using Zendesk’s special
<email>/token:<api_token> shape.
Where to apply for credentials
Zendesk — API Tokens
Admin Center → Apps and integrations → Zendesk APIs → Settings
1
Enable token access
In Admin Center, open Apps and integrations → Zendesk APIs → Settings. Make sure Token access is enabled.
2
Create a token
Click Add API token, give it a description, copy the value (only shown once).
Connect in Nora
Nora calls
GET /api/v2/users/me.json and reports the agent’s name on success.